Welcome to the PhotonPay Help Center

A：It supports various international credit card payments such as Visa, Mastercard, Discover; it also supports local payment methods for mainstream countries in Europe and Southeast Asia, such as internet banking transfers, e-wallets, and express payments.

A：According to the cooperative bank and regulatory requirements, the scope of payin and payout of the global account is strictly controlled. In addition to the e-commerce platform, PhotonPay also accepts funds from cross-border trade, developers and other funds with business background. Funds for other purposes (e.g. personal remittance) are not accepted currently.

A：You can click Account >Payout > recipient, and click the gear-shaped setting button on the right to set the display of the recipient's bank name.

A：The payment links function is mainly used in scenarios where customized product is provided for consume or small business customer to make purchases. Payment links can be created directly for the consumer to pay. If there are other business scenarios that require this function, please contact your dedicated account manager for confirmation.

A: No. Cancelled cards cannot release the credit limit that Photon cards can apply for. If you need to apply for more Photon cards, please contact the dedicated Customer Manager to apply.

A：The card authentication may be used when viewing PhotonCards information.