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FAQs
Q：What timezone is used for calculating the clear/settlement times for Payment transactions?
A：The settlement is calculated according to the UTC+0 timezone.
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Q：Does linking to an Amazon store authorization require any specific network environment?
A：
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Q: What's the difference between the recipient nickname and account name?
A: The recipient's nickname is only customizable by you on PhotonPay, with the purpose of facilitating your management of payout contacts.
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Q：What scenarios can the paymentlinks function of payment service primarily be applied to?
A：The payment links function is mainly used in scenarios where customized product is provided for consume or small business customer to make purchases. Payment links can be created directly for the consumer to pay. If there are other business scenarios that require this function, please contact your dedicated account manager for confirmation.
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Q: Can I operate a refund of the amount on a frozen card?
A: No, frozen cards cannot be refunded.
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Q：Which features require the use of the PhotonCards card authentication?
A：The card authentication may be used when viewing PhotonCards information.
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