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Beginner's Guide
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PhotonPay Account
Payments
Issuing
System Settings

常見問題

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Q:What methods of platform integration does Payment support?

A:PhotonPay currently supports two methods of integration: Standard/customized cashiers; S2S mode, via API interface (PCI qualification required, API address: https://api-doc.photonpay.com/api-zh.html).  
Collections
Store/Application Management
Store/Application Management

Q:Why am I unable to redirect for authorization when binding an Amazon store?

A:To redirect for authorization you need to log in to the Amazon Seller Center using the common IP address of the store, and there are certain requirements for browser compatibility. It is recommended to use the Chrome browser for authorization.  
PhotonPay Account
Global payouts
Global payouts

Q:What is a batch payout?

A:The batch payment function of PhotonPay allows for a maximum of 50 payments per transaction, significantly reducing the cost of payment operations.
Payments
Payment Links
Payment Links

Q:What scenarios can the paymentlinks function of payment service primarily be applied to?

A:The payment links function is mainly used in scenarios where customized product is provided for consume or small business customer to make purchases. Payment links can be created directly for the consumer to pay. If there are other business scenarios that require this function, please contact your dedicated account manager for confirmation.
Issuing
Discard
Discard

Q:If my Photoncard has been accidentally cancelled, can I apply for reinstatement?

A:Once the photoncard is cancelled, it cannot be reinstated. Please proceed with caution.
System Settings
Settings Center
Settings Center

Q:Which features require the use of the PhotonCards card authentication?

A:The card authentication may be used when viewing PhotonCards information.

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