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Beginner's Guide
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PhotonPay Account
Payments
Issuing
System Settings
常見問題
Q：What currencies are supported for Payment settlements?
A：Currently supports USD, GBP, EUR, HKD, JPY, AUD, CAD, SGD, IDR (settled to local Indonesia).
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Q：What information does it take to create a invoice?
A：When creating a invoice， the following information needs to be filled in: 1. Buyer Merchant information. 2. Product information.
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Q：How to add recipients in bulk?
A：Log in PhotonPay, click "Account" > "Payout" > "Recipient" > "Batch add recipients", download the batch add template, fill in according to the requirements and upload it.
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Q：What types of card does the paymentlinks support for consumers to complete transaction?
A：Currently, the paymentlinks only support Visa and MasterCard. If there are new types of card added in the future, we will update you.
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Q: Can transaction details be downloaded?
A: Yes, click on the top right corner of the page [Download] to download the transaction details.
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Q：Which features require the use of the PhotonCards card authentication?
A：The card authentication may be used when viewing PhotonCards information.
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