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FAQs
Q：Can I transfer or lend my Global Account to others?
A：No, PhotonPay Global account can not be transferred, gifted, leased or lent to any third party, nor can it be used to receive payments on behalf of others.
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Q：Do unpaid bills that support partial payments allow association with multiple incoming payment transactions?
A：Unpaid and partially paid bills can only be linked to multiple income transactions.
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Q：What is a batch payout?
A：The batch payment function of PhotonPay allows for a maximum of 50 payments per transaction, significantly reducing the cost of payment operations.
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Q：What currencies can be supported for paymentlinks creation?
A：The currency supported for paymentlinks creation are consistent with the payment currency, and can support the transaction currency of mainstream countries worldwide.
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Q：Does Photoncards require real-name identity verification?
A：Once passing identity verification, user can apply for Photoncards and customized cardholder's information.
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Q：If I have multiple PhotonPay members , can I set different fixed verification codes for different memberships?
A：Yes, you can set a different 6-digit fixed verification code for each member account. Modifying the 6-digit verification code for one account will not affect the 6-digit verification code settings for other members accounts.
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